List of Subprocessors
Below is a list of sub-processors we work with and the purpose for why we use their services:
Tools integrated into Tealde services
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Icypeas | Lead enrichment | France | |
| Dropcontact | Lead enrichment | France | |
| Bright Data | Lead enrichment | Israel | Adequate protection |
| BetterContact | Lead enrichment | France | Adequate protection (emails) |
AI Service Providers
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| OpenAI — OpenAI models | Product optimization, AI features | United States | Standard Contractual Clauses |
| Google Gemini — Google AI Studio | Product optimization, AI features | United States | Standard Contractual Clauses |
| Microsoft — Azure AI Foundry | Product optimization, AI features | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
| Anthropic — Claude models | Product optimization, AI features | United States | Standard Contractual Clauses |
| Amazon Web Services (AWS) — Amazon Bedrock | Product optimization, AI features | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
Communication, marketing, customer support
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Zendesk | Customer support | United States | EU-US Data Privacy Framework; Standard Contractual Clauses; Binding Corporate Rules |
| SweetHawk | Workflow automation for Zendesk | Australia | Standard Contractual Clauses |
| Livestorm | Webinars / online events | France | |
| Customer.io | Mailing tool | United States | EU-US Data Privacy Framework; Standard Contractual Clauses |
| Mailchimp | Mailing tool | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
| Mailgun | Mailing tool | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
| FirstPromoter | Affiliate Program Management | Romania | |
| Ada Support | Automated chatbot support | Canada | Adequate Protection; Standard Contractual Clauses |
| Typeform | Forms / surveys | Spain | |
| AnnounceKit | User announcements and notifications | United States | Standard Contractual Clauses |
| Userpilot | Product onboarding / UX | United States | Standard Contractual Clauses |
| OceanCall Group | Outsourced Customer Support | France and Serbia | Standard Contractual Clauses |
| Planhat | Customer Success Management | Sweden | |
| Meta Ads (Meta Ireland Ltd.) | Online advertising | Ireland – United States | EU-US Data Privacy Framework |
| Google Ads (Google Ireland Ltd) | Online advertising | Ireland – United States | EU-US Data Privacy Framework; Standard Contractual Clauses |
| Thinkific | Online training platform (Academy) | Canada | Standard Contractual Clauses |
| Novu | User notifications | European Union, United States | Standard Contractual Clauses |
| Intryc | QA and ticket quality management | European Union, United States | Standard Contractual Clauses |
Infrastructure and data analysis tools
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| AWS | Cloud infrastructure (servers, storage, etc.) | Ireland – United States, EU storage | Standard Contractual Clauses; EU-US Data Privacy Framework |
| Snowflake | Data warehouse | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
| Solarwinds | Network/Infrastructure Monitoring | United States | Standard Contractual Clauses |
| Sentry | Application error monitoring | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
| Google Analytics (Google Ireland Ltd) | Web analytics | Ireland – United States | EU-US Data Privacy Framework; Standard Contractual Clauses |
| Hotjar | User experience analysis | Malta | |
| Amplitude | Product usage analysis | United States | Standard Contractual Clauses |
| Chartmogul | SaaS financial analysis | Germany | |
| Make | Workflow automation | Germany – United States | EU-US Data Privacy Framework; Standard Contractual Clauses |
| Dovetail | Centralization and analysis of user feedback | Australia | Standard Contractual Clauses |
| Tableau (Salesforce) | Data analysis | United States | Standard Contractual Clauses; EU-US Data Privacy Framework; Binding Corporate Rules |
| Langfuse | LLM observability | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
| Datadog | Log management/system monitoring | United States | Standard Contractual Clauses; EU-US Data Privacy Framework |
Financial or internal management tools
| Subprocessor | Purpose | Location | Transfer safeguard |
|---|---|---|---|
| Pennylane | Accounting | France | |
| Quaderno | Invoicing/tax management | Spain | |
| Slack | Internal management | United States | Standard Contractual Clauses; EU-US Data Privacy Framework; Binding Corporate Rules |
| Concept | Internal management | United States | Standard Contractual Clauses |
| Google Workspace (Google Ireland Ltd) | Internal management | Ireland – United States | Contractual commitments of the Cloud Data Processing Addendum (CDPA); Standard Contractual Clauses |